443676_largerEver since Square Enix and Eidos Montreal unleashed Deus Ex: The Fall [$6.99] into the App Store earlier this week, it's continued to be a hot topic of discussion. Mostly due to it being a pretty excellent entry in the fabled Deus Ex series, but there was another reason the game had people talking. As we reported yesterday, owners of jailbroken iOS devices are not welcomed to play the game, and will receive a pop-up message during the game's tutorial which informs them that due to their jailbroken device the game will not allow them to fire their weapon.

It seems like one of those anti-piracy measures that developers like to sneak into their games from time to time, but in this particular case everyone who is jailbroken is being caught in the web, not just people with pirated copies of the game. As such, many people who legitimately bought Deus Ex: The Fall found themselves out of luck and unable to play the game, and also out about $7 bucks. An especially harsh situation as there was no warning in the iTunes text of the anti-piracy measure and so many people only found out about it after actually buying and trying to play the game.

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However, in a statement to Eurogamer on the topic, a Square Enix representative has apologized for the situation and for not communicating the anti-piracy measure to people before they actually paid for the game. You can read the entire statement at the original article, but the gist of it is that they'll be taking out the anti-jailbreak method completely in a forthcoming update, saying "No customer should be out of pocket when we were not clear from the start, so we'll get the game updated as soon as possible so that everyone who wants to play Deus Ex: The Fall can do regardless of whether their device is jailbroken or not."

Kudos to Squeenix and Eidos for doing the right thing, I guess, though I still find the whole situation pretty odd and pretty unnecessary. If you've had trouble playing Deus Ex: The Fall because you're jailbroken, and haven't found a way around it yet, we'll be sure to let you know when the update hits that removes the prevention measures.

[Eurogamer]

  • jForsythe

    Mmmm no article to read Guru meditation what the hell is that.

    • Greyskull

      Do not disturb the meditating guru!

    • ZarieoZ

      Yup same here.

    • ZarieoZ

      This Guru is on all articles though, not limited to this one only. I'm on the TA app.

    • http://tarasis.net/ Robert McGovern

      Look up Amiga & Guru Meditation error

      • SimonReidy

        Suddenly I feel very old, as I remember the Guru meditation error well from my old Amiga days . It was particularly horrific to see it 30 levels into a game that didn't have a an option to save! (Kids today have it way too easy ;) ).

  • http://www.facebook.com/people/Matthew-White/1633850433 Matthew White

    I was so pissed after I bought this game and it told me I couldn't fire because I was jailbroken. Luckily it didn't take me long to find out about xcon. I don't pirate any games and am jailbroken strictly for customization options. Pretty lame to be treated like a thief because of that. Especially after they essentially stole 7 dollars from me. Good to see they are doing the right thing now at least.

    • mysticmaven

      Too bad they left it out of the description because I applaud them for doing something about pathetic jail breakers.

      • ccifox

        I would hardly call a jail breaker 'pathetic.' Unless you're an apple employee, it doesn't affect you, and words like that are only damning to a legitimate argument. However, the hypocrisy people are expressing when they are pissed that a legitimate product doesn't work on their phone that has broken all agreements they accepted on activation, is down right silly.

      • 61050

        lol dude, just lol. youre right though, feeling like i should be able to do whatever i want with a device that i paid beaucoup bux to own is pretty pathetic. i suppose running linux is pathetic too, or modding a vehicle to make it faster or handle better. "whoa, intake and lowering kit, how pathetic".

        lol

  • iOSPeace

    Now all they need to do is come out with an iPad 2 version(hoping they do) and then I'll be happy.

    • crunc

      The app description already says that is coming, as well as iPhone 4. That was in there yesterday, at least.

      • crunc

        Replying to self: actually they've taken out iPhone 4. Now it just says iPad 2. Interesting....

      • homosaur

        iPhone 4 probably simply doesn't have the juice I'd bet. My 4 is starting to be dirt slow.

    • detourne

      And release it in Korea..... Dang.

  • http://www.youtube.com/MetalJesusRocks Metal Jesus Rocks

    I am loving this game! So similar to the full blown console version... Hopefully people with jail broken phones are actually buying the game...and not just pirating it. It's worth buying to support these quality Triple-A titles.

  • Adams Immersive

    Fixed as I'd have expected--very good. I'm still angry at the pirates first and Square Enix a distant second.

  • ImJPaul

    They probably saw how many people pirated their game because all the paying jailbreakers couldn't use what they spent their hard earned money on.

    I don't jailbreak because I just don't care that much but I was a little shocked at this decision. Glad to see them righting their wrong. Cut the poor French Canadians (I think?) a break. They just couldn't think properly, I'm sure.

    • C. Stubb

      Uh, Japanese?

      • iammane

        Montreal division

      • ImJPaul

        Thanks for the backup, mate.

  • Pray For Death

    Ahoy mateys! We be victorious!

    But really, I'm glad they did this.

  • hourglass

    It's an amazing game. It really is. It needs a lot of depth, though; currently, it's kind of shallow.

  • lilnomad

    As I said before, you're never just out $7. Just email Apple and they will fix everything. They're pretty good about giving you a refund as long as you tell them it did not perform as it was expected.

  • Reignmaker

    Square Enix: taking the tough stance on piracy, as long as it doesn't cut into their bottom line.

    • mclifford82

      They took a stance on jailbreakers, not piracy. Learn the goddamn difference.

      • Reignmaker

        If you don't think the two are in bed with each other, then you're being willfully ignorant.

      • misfitskater6

        Sure, you have to jailbreak in order to be able to pirate. But it's equally willfully ignorant for Square Enix (or anyone else) to assume ALL jailbreakers are pirates. Obviously this isn't the case or they wouldn't be making this change.

      • Ryan

        Na you're being ignorant. The majority of the JB'ing community hates piracy as it makes ignorant people like you think we're all pirates. The Cydia (jailbroken app store if you didn't know already) devs actively try to block pirated sources and apps from being downloaded.

      • Reignmaker

        It's easy to throw out words like "majority" but you're wrong. While the loudest voices are crying innocence, the reported stats say otherwise. Pirating is a huge problem in the jail breaking community. Developers have access to a lot of these numbers too. You can Google it easily if you want to look yourself. It's not like they input these restrictions because they feel like screwing people. They're losing money to this problem daily.

        You chose to breach your terms and conditions with Apple when you chose to Jailbreak. If keeping an agreement means nothing to you, why should anyone believe you or accommodate you based on your word of honesty alone. Not calling you a liar, but your hands aren't clean and neither is this "majority" you speak of.

      • Ryan

        Yeah and piracy is a huge problem in the Android and PC industry, are you going to go and call them all pirates too? Just because we choose to be unrestricted and take full advantage of the products we payed $500 for (screensavers, great call blocking, access to internal files, customization of icons, expanded WebKit, adblockers, widgets etc) doesn't mean we're pirates

      • erelwin

        The vast majority of jailbreaker jailbreak for customizations purpose. Same on rooted android devices. Even on jailbroken devices, pirated softwares a minority.

      • erelwin

        Easily seen by there being NO sources for pirated softwares in cydia and them doing their best to block them...

      • Fybre0ptix

        I jailbreak and I don't pirate.

        I'll admit that when I was younger and had no money I did pirate apps, but now I have money I buy all my apps (and jailbreak tweaks, customisations, etc).

    • 21tigermike

      How could piracy not 'affect' their bottom line?

  • James

    I don't get why people into jail breaking get so entitled when it bites you back on a rare occasion.
    Jail breaking just for the customization is right up there with reading playboy just for the articles. I don't buy it for a second.

    I'm not against jail breaking and could really care less but jeez, just own it.
    Besides just jail breaking itself is theft.
    You can justify it with stuff like Apple has enough money or they should make it open source but, they chose not too so yes, it is technically theft.

    • http://modmyi.com/forums/iphone-4-new-skins-themes-launches/740147-neurotech-hd.html#post5637502 Jay

      Don't be ignorant. Insulting everyone in order to get at pirates is foolish. It's the same mistake Square Enix made!

    • KenGriffeyIII

      It's so ridiculously far from theft I dunno what you're talking about. When I buy an iPhone I am not renting the device to use as Apple sees fit. The screen, motherboard (assuming there is one of those lol), processor - that's all mine. I bought it. I should be able to use it in any way I see fit (minus piracy, of course, which is a completely separate issue from jailbreaking). Jailbreaking just for customization is what created basically everything they're doing in iOS 7.

      • Earth Vs. Me

        For sure. I've met people with jailbroken iPhones who don't even play video games. They just want to use their iPhones for more than what the approved iOS allows them to do. One guy I knew designed his own apps as a hobby and ran them on his jailbroken phone to show people. Dude's a nice guy, and would probably be pretty insulted at being called a thief.

        It's completely legal to hack your own iPhone. It just gives Apple the right to refuse to provide you customer support and updates.

      • James

        yeah, I agree. I get what you mean.
        Technically jailbreaking isn't illegal. You are right. It's the downloading of iOS through a 3rd part that makes a common step in the process illegal.
        I'm not saying people who do it are bad. Im not saying i've never tinkered with it.
        But.... If i had to guess, I'd bet more than 75% of people with a jailbroken device have at least been tempted and downloaded at least one free game.
        While probably around 99% that say they never have.

        Thatrs all im saying...

      • swatbot

        All 'jailbreaking' does is give you root access to your own computer instead of locking you in to a restrictive user mode. You know, like when you log onto your PC or your Mac, you can browse files and customize the OS? Going by what you are saying, nobody should be allowed to login to their own computer as an admin or allowed to have a finder windows, because Piracy! It just doesn't make sense.

      • Pray For Death

        Jailbreaking doesn't involved downloading iOS through a 3rd party. In fact, most jailbreaking guides link to Apple's servers for the download.

      • Fybre0ptix

        You are 100% wrong. You don't need to download iOS from a third party. Say, hypothetically, I could downgrade from 6.1.3 to 6.1.2 on my 4S. Say I needed 6.1.2. Well I already have it, because when I upgrade from 5.1.1 to. 6.1.2 I kept the 6.1.2 ipsw (and the 5.1.1 previous to that). I didn't need to download them from a third party as iTunes downloaded them for me straight from Apple.

        But that's kind of moot because I'm 99% certain the links to iPhone firmware at the iPhone wiki link to official apple downloads (someone please correct me if I'm wrong).

    • mclifford82

      You're an idiot. Jailbreaking is theft? I actually own the physical product I bought. What software I choose to put on it is perfectly legal (as the Supreme Court has upheld). Just because Apple no longer supports my device doesn't mean I did something illegal.

      • James

        You are correct. I apologize for being an idiot. If a person modifies the iOS on their own as opposed to downloading the modified Apple software from a third party you are correct, there is 100% nothing illegal.

        People do it all the time and
        hats off... it takes way more skill than i will ever have!

      • http://matt-curtis.me/ Matt Curtis

        You're a developer. Can't be that mind blowing.

      • http://matt-curtis.me/ Matt Curtis

        *accidental send*

  • http://modmyi.com/forums/iphone-4-new-skins-themes-launches/740147-neurotech-hd.html#post5637502 Jay

    I have some games I bought that don't work because of my jailbreak. Peggle, for instance. So, I came up with a simple solution: don't buy any more games from Pop Cap!

    I protest with my wallet.

  • James Gerbino

    It is worth noting that APPLE's terms of use explicitly FORBID any mention of jailbreaking on the APP Store. The same way they used to forbid advertising controller compatibility. Squeenix couldn't have told you doesn't work on jailbroken devices if they had wanted to.

    • pdSlooper

      Ahahah. Wow. That's screwed up. Got a link to where it says that?

  • miumius

    I asked for this.

    • seinfeld95

      QL (quiet laughter)

  • swatbot

    SE didn't technically have to rescind on thus, but they did, so good, now I'll definitely leave a positive review of the game. There must be a substantial amount of 'jailbroken' users out there for them to have reconsidered so quickly..

  • Johnny101

    What no love for the iPod 2G....ooooh Square Enix, never again you! NEVER again!!!

    • Haunter

      2004 called, it's asking for you.

      • Johnny101

        I was just joking, I know they don't support old devices. Everyone's complaining , I wanted to join the party!

  • Ryan

    Rejoice fellow jb'ers, we have won

  • eventide

    Pirates being mad when they pay for something only to get screwed for being pirates.

    Irony.

    • misfitskater6

      That doesn't even make any sense.

  • pinpoint007

    People who jailbrake shouldn't wine about sh*t when apps don't work properly. Its a risk from JB. geez....

    • misfitskater6

      No. Square Enix specifically made you unable to fire a weapon on jailbroken devices, hence why they're changing it due to the backlash. This was not some unintended side effect, they did it on purpose.

      • pinpoint007

        I still think they're free to do so. And people are free not to JB. And people are free not buy another Square Enix game...

        I get why people want to JB...and I have no problems if they do so. But its just the whining that arises when something doesnt work right on the thing (even if it was intentional by the developer).

    • 61050

      this just cracks me up. apple NEEDS the jailbreak community. just about every feature available on ios today is the result of innovation and technical wizardry coming from the jailbreak community. ios 7 is going to have that fancy new settings toggle panel and the public appears to be loving the idea, because it is a damn good one. what the general public doesnt get is that i have been doing this and ten times more via the notification center since the release of ios 5, while they have only had the capability to check on their stocks and be informed about when theyre up for the next word in words with friends.

      haters gonna hate i guess. i suppose im just thankful that i have more important things to worry about than what other people do with their phones.

      • pinpoint007

        whatever man. I didn't say a thing about the merits of JB to the general iOS population. I'm just saying if you JB, don't whine about sh*t not working.

    • homosaur

      Wow, you are a moron

      • pinpoint007

        thanks.

  • araczynski

    Dunno, I guess I'd go with apples TOS on this one. If apple says jailbreaking is perfectly fine and good, then square should STFU and apologize. If Apple says jailbreaking goes agains their TOS, then the jailbreakers should STFU since they're not entitled to do whatever the frack they want.

    Play by the rules of the sandbox you jump into or GTFO.

  • ChaudMasterFlex

    For the $700+ I spent on this phone, I'll be damned if anyone tells me what I can and can't do with it.

  • Pivi

    Very clever marketing politics from SquareEnix. :-)

  • Vovin

    People agreed to Apple's TOS. Then they decided to jailbreak. Their fault, not the fault of Square/Enix.
    And the ability to jailbreak IS the reason why the iOS has a big software piracy problem. True, not all jailbreakers are pirates - but all pirates are jailbreakers.
    Apple needs to get rid of jailbreaking.

  • erelwin

    Apple won't refund if you mention your device is jailbroken.

    • lilnomad

      Then just don't tell them. You just tell them you're unhappy with how the app performed. It's that easy.

  • Benjamin Rodriguez

    IMO: SE: Damn, too many of them got past our anti-piracy measures, but we can cash in on the high road card and make ourselves look shnazzy!

  • ccifox

    The consumer end of the 'gaming' industry continues to impress me. While I do not condone the collateral damage towards innocent, legitimate buyers of the game, what do you really expect? It's getting a bit ridiculous out there, and the act that journalists continue to latch into the theory that you cannot prove piracy harms sales is complete lunacy. This counter-measure is strong, and harms the consumer, but that consumer has already violated the agreement when they jail-broke their phone. If you held a legitimate, in-jailbroken phone in your hands, you're fine. If you do not like the restrictions and what not that Apple has put in place, find somewhere else to stay instead of violating policies that you agreed to upon purchase. This level of hypocrisy is nauseating.

    • Chester_Copperpot

      I don't see any nauseating injustices here. Jail breakers agree not to modify the OS, then modify the OS to get root access to their computers. Jail breakers reneged on the agreement, so Apple is entitled to deny warranty service to them. Sounds like an equitable situation to me. Piracy is a completely separate issue.

      I haven't jail broken my phone because I still have a few months of warranty left. Once that's up, I may tinker with it. Maybe not. Either way, it won't matter one whit to anyone at Apple or to any devs who author the apps I purchase.

      All of the jail breakers I know purchase their apps and frown on piracy. They eat the occasional baby, but you have to admit they're very tempting table fare. Nobody's perfect.

  • Retero

    Jail breaking an iPad is illegal under the Digital Millennium Copyright Act since October 28, 2012.

    • homosaur

      Your mom being a 2 dollar prostitute is also illegal, but the babies have to eat

  • seinfeld95

    What you're basically saying is "f**k innovation and f**k the consumers".
    Just because you don't want to have full control of a device that you PAID for, that doesn't mean that nobody should.
    People need to stop talking s**t about stuff that they know nothing about.

  • seinfeld95

    Could someone please explain to me how Square thought that this would improve their relations with alleged "pirates"? If stuff like this continues, do you think people will want to pay for their apps, knowing that whether or not they paid money for them, they're still gonna be screwed over?
    How is it a good measure to screw over the JB community? Yeah, just punish them even if they paid for their apps, that'll learn'em!

    • Chester_Copperpot

      You know how a couple six packs in, something sounds like it could work, but it later turns out that alcohol makes you stupid? This reminds me of that.

      • Chester_Copperpot

        Directed toward Square; not you.

  • Protoman

    Not that I condone piracy but I think Sqarenix does more harm to the gaming industry at this point than actual gaming piracy. IMHO

  • _Jc_

    Most of the people I know who are jailbroken download their apps illegally. Then they go on public forums and claim they bought the game and express their outrage. I have nothing against jailbreaking, but if you're stealing apps you get no right to complain about companies (who, you know, employ people who need to feed families) try to block your illegal activity.

    And no - I'm not implying that everyone who jailbreaks is a thief - but most are.

    • Protoman

      I've never jailbroken my phone or pad, mainly due to a lack of interest in doing so and shear laziness. The three friends I have that do pretty much do it for the extra features that Apple keeps ripping off from the jb community when they update iOS. None of my friends have ever pirated any apps.

      I'm still really confused by this asinine assumption that jailbreaking=pirating. That's like saying Rovio are pirates because they reskinned Crush the Castle. Another example would be like saying Eddie Van Halen should have never been allowed to play back in the day because he did so on modified guitars. Are you people even listening to yourselves?

      • _Jc_

        Your inability to see why your metaphor is not analogous gives away your age. 16? 17? 15.?

    • homosaur

      I heart dicks a lot

    • swatbot

      Okay let's get the 'logic' straight. By the logic above, anyone who can log in as administrator to their own computer is a pirate. That means we should not be able to log into our own PCs or Macs as we do, because OMG piracy.

      And this is how it works:

      1. SE locks out all of us jalibreaking customers who bought the game.

      2. Those who are going to pirate play the inevitable crack anyway.

      3. Meaning that us paying jailbreak customers don't get to play it, but those who get a crack and don't pay, do.

      How again does locking out JB customers help combat piracy? Magic wands? Rain dances? Seriously, I'm reminded that some people really do believe whatever businesses put out as 'facts'.

  • Eseres

    Square Enix just released an update (july 17.) with fixes and removed the restriction from shooting the gun on a jailbroken device. Jailbreakers can stop crying and go back to be happy campers again :)

  • Alexythimia23

    I dont know why my previous comments were removed lol but im glad there are people who agree with me! Jailbreaking does equal piracy FACT all those commenting saying my friends are innocent jail breakers just wanting extra features, are exactly the jail breakers who are taking this to heart as they know its true, Realise how lucky you are that they decided to update your problems first while all the loyal ipad 2 users who have never deviated from apples terms and conditions get put on the back burner!