• Author arn
  • Posted On2009-03-12 05:54:51
  • News

Apple appears to be making slow and steady improvements to the App Store experience. Overnight, Apple added a new feature to the App Store customer reviews that separates user reviews based on version number. This means that steady improvements to applications will reward the developers with progressively better review scores.

In the past, poor early reviews could have dragged down the average score for some time to come. Now, we don't want this to encourage pre-mature releases, but it does offer more incentive for developers to keep improving their product.

  • James

    It certainly is an improvment but the review on delete feature still drags ratings down alot.. and of course people who remove are more likely to vote it down.. they just need to weight the deleted reviews alot lower, or at least in proportion to how many people have bought the app

  • James

    It certainly is an improvment but the review on delete feature still drags ratings down alot.. and of course people who remove are more likely to vote it down.. they just need to weight the deleted reviews alot lower, or at least in proportion to how many people have bought the app

  • http://ch-apps.com Carl

    Kudos on the change. Restores some bit of hope for a developer that makes a mistake or two in their initial release, but gets it right later on.

    Have to agree with the previous post that the ratings at time of delete are pretty much slanted toward a negative review. If its a great app, why would it be being deleted!

  • http://ch-apps.com Carl

    Kudos on the change. Restores some bit of hope for a developer that makes a mistake or two in their initial release, but gets it right later on.

    Have to agree with the previous post that the ratings at time of delete are pretty much slanted toward a negative review. If its a great app, why would it be being deleted!

  • James

    @Carl: If an 2000 people have bought an app, 5 may review it, 10 may delete it and review it badly.. its easy to think out of 2000 people, even a great app may have 10 people who dont like it... so then it gets a bad average, even though 1990 people may love it.

    But still, its a step in the right direction

  • James

    @Carl: If an 2000 people have bought an app, 5 may review it, 10 may delete it and review it badly.. its easy to think out of 2000 people, even a great app may have 10 people who dont like it... so then it gets a bad average, even though 1990 people may love it.

    But still, its a step in the right direction

  • Sumeet

    I totally agreed with you James.

  • Sumeet

    I totally agreed with you James.

  • menom

    yeah this is a lot better - there also seem to need more than a couple of ratings to publish an average as Aqua Moto had 5 written reviews for latest version but it still said not enough ratings to give an average score

    Of course - now we all (who care) need to remember to go back and re-rate apps once they've been updated

    I'm starting to do that now ...

  • menom

    yeah this is a lot better - there also seem to need more than a couple of ratings to publish an average as Aqua Moto had 5 written reviews for latest version but it still said not enough ratings to give an average score

    Of course - now we all (who care) need to remember to go back and re-rate apps once they've been updated

    I'm starting to do that now ...

  • menom

    hmm

    maybe it's just they need new specific ratings since the review method changed - as International Snooker has 13 reviews for latest version and it also says not enough ratings for average

  • menom

    hmm

    maybe it's just they need new specific ratings since the review method changed - as International Snooker has 13 reviews for latest version and it also says not enough ratings for average

  • http://www.tangerineelement.com Dave

    This is certainly an improvement, but they appear to have taken it one step to far.

    When I released 1.2 of my app (iTimeZone btw), yes the "current version" review average should reset. When I release 1.2.1, the reviews for 1.2 should still be used to average the reviews for the current version. They don't appear to be. I see this on iTimeZone right now. I released 1.2, someone gave it a great review, then I released 1.2.1, and I see the "not enough ratings for average" info blurb. Granted, I don't have a lot of reviews, less than 1% of sales volume even including the "Rate on deletes" which you can now calculate.

  • http://www.tangerineelement.com Dave

    This is certainly an improvement, but they appear to have taken it one step to far.

    When I released 1.2 of my app (iTimeZone btw), yes the "current version" review average should reset. When I release 1.2.1, the reviews for 1.2 should still be used to average the reviews for the current version. They don't appear to be. I see this on iTimeZone right now. I released 1.2, someone gave it a great review, then I released 1.2.1, and I see the "not enough ratings for average" info blurb. Granted, I don't have a lot of reviews, less than 1% of sales volume even including the "Rate on deletes" which you can now calculate.

  • dashzed

    oh so thats why they did it. for a while i didn't know what the point was, but i can understand the old bad reviews dragging it down.

  • dashzed

    oh so thats why they did it. for a while i didn't know what the point was, but i can understand the old bad reviews dragging it down.

  • Dudehuge

    Good job apple, now just make the appeals process on App Rejections better.

  • Dudehuge

    Good job apple, now just make the appeals process on App Rejections better.

  • http://www.nothowitlooks.com Brett Archibald

    > Carl Says:
    > March 12th, 2009 at 6:28 am
    > ...the ratings at time of delete are pretty much
    > slanted toward a negative review. If its a great
    > app, why would it be being deleted!

    I very often delete LITE versions of apps off my iPhone when I am done "testing" them to see if I like them enough to buy the full version or not.
    When I delete them off my iPhone I will rate them accordingly and honestly — and a high rating for a lite app can lead to sales of the full app.

  • http://www.nothowitlooks.com Brett Archibald

    > Carl Says:
    > March 12th, 2009 at 6:28 am
    > ...the ratings at time of delete are pretty much
    > slanted toward a negative review. If its a great
    > app, why would it be being deleted!

    I very often delete LITE versions of apps off my iPhone when I am done "testing" them to see if I like them enough to buy the full version or not.
    When I delete them off my iPhone I will rate them accordingly and honestly — and a high rating for a lite app can lead to sales of the full app.

  • http://www.alex-hardy.co.uk Alex Hardy

    Great news - not just for games with identified bugs, but those which have addressed early shortcomings e.g. Fieldrunners 1.0 having no sound.

  • http://www.alex-hardy.co.uk Alex Hardy

    Great news - not just for games with identified bugs, but those which have addressed early shortcomings e.g. Fieldrunners 1.0 having no sound.

  • http://magnatemobile.com/apps/mash/ Matt Braun

    I noticed the change in the review system yesterday evening while I was checking up on positioning of my game. I think the change hadn't propagated to all the iTunes servers, because it only showed once - today it shows consistently.

    What concerns me is how the App Store on the iPhone/iPod touch seems to handle the Reviews button now. Since my app falls under the auspices of "Not enough reviews for this version to show average", the button reads "No reviews" - even though it shows the reviews when you click through.

    In all it's a welcome change, though.

  • http://magnatemobile.com/apps/mash/ Matt Braun

    I noticed the change in the review system yesterday evening while I was checking up on positioning of my game. I think the change hadn't propagated to all the iTunes servers, because it only showed once - today it shows consistently.

    What concerns me is how the App Store on the iPhone/iPod touch seems to handle the Reviews button now. Since my app falls under the auspices of "Not enough reviews for this version to show average", the button reads "No reviews" - even though it shows the reviews when you click through.

    In all it's a welcome change, though.

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  • Adams Immersive

    Maybe they don't show review text too early to discourage senseless "conversation" reviews?

  • Adams Immersive

    Maybe they don't show review text too early to discourage senseless "conversation" reviews?

  • Zincous

    The change also made keywords unaffected. Doing a search only looks at the title of apps now.

    Now all these devs with lists of other apps in their descriptions don't work haha!

  • Zincous

    The change also made keywords unaffected. Doing a search only looks at the title of apps now.

    Now all these devs with lists of other apps in their descriptions don't work haha!

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