Sony got hacked again, not ps3 now it's Sony online entertainment, so even if my ps3 wasn't hacked, sounds like my old star wars galaxies account could have been... FML http://www.engadget.com/2011/05/02/sony-woes-continue-as-soe-confirms-data-breach/ PS.. - SWG sucked and I only played 2 weeks
Aw, cow cookies. Looks like we're not out of the woods yet. Hopefully this wakes up all the major companies to redouble their protections.
May 2, 2011 Dear Valued Sony Online Entertainment Customer: Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password. Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained and we will be notifying each of those customers promptly. There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment. We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company, but on May 1st we concluded that SOE account information may have been stolen and we are notifying you as soon as possible. We apologize for the inconvenience caused by the attack and as a result, we have: 1. Temporarily turned off all SOE game services; 2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and 3. Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information. We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable. For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When SOE™'s services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your Station or SOE game account name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it: U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228. We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a "fraud alert" on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below. Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013 Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241 TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790 You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at (877) 382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us. We are committed to helping our customers protect their personal data and we will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in regions in which such programs are commonly utilized. We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at (866) 436-6698 should you have any additional questions. Sincerely, Sony Online Entertainment LLC
I'm Done. I'm off to Game Stop to trade in my PS3 and my games, and to buy me a Xbox. This is just ridiculous.
Me neither. Though I don't play online that frequently by now this is an already beyond pathetic situation.
This is what you are going to get back "Sony said that it shut service Monday morning to Sony Online Entertainment games, which are available on personal computers, Facebook and the PlayStation 3 console. Its most popular games include "EverQuest," "Free Realms" and "DC Universe Online." The company said it will grant players 30 days of additional time on their subscriptions, along with one day for each day the system is down. It is also creating a "make good" plan for its multiplayer online games. On Sunday, Sony executives bowed in apology and said they would beef up security measures after an earlier breach caused it to shut down its PlayStation network on April 20. The company is working with the FBI and other authorities to investigate what it called "a criminal cyber attack" on Sony's data center in San Diego, Calif. The company said it would offer "welcome back" freebies such as complimentary downloads and 30 days of free service to PlayStation customers around the world to show remorse and appreciation. PlayStation spokesman Patrick Seybold, in a blog post Monday, denied a report that said a group tried to sell millions of credit card numbers back to Sony. He also said that while user passwords had not been encrypted, they were transformed using a simpler function called a hash that did not leave them exposed as clear text."
But they sure as hell won't get any more, and plus they are losing a TON of money everyday PSN is down. If they say may 3rd, I expect May 3rd.
I kind of agree, if you have a set date, it should be final. At least let us know in advance, I might go back to xbox too, I miss those days.
This PSN downtime still hasn't been as long as Xbox Live's longest downtime, so if you're trying to suggest it's somehow more reliable... Not to mention when that went down we were actually paying for the service. Now that was a burn. You can go though, we'll let you know how awesome Uncharted 3 is.
