So what went wrong?

Discussion in 'Public Game Developers Forum' started by abbas_basil, Nov 24, 2013.

  1. Appvism

    Appvism Well-Known Member

    Feb 9, 2013
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    @Lazer Kat - Good advice and feedback!
     
  2. Snozberry

    Snozberry Well-Known Member

    Jan 21, 2012
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    Unfortunately your game did not show up on Appzap, I just checked through the past 4 days and nope, not there.

    I know there is a limit of how long a game has to be paid for, before going free, to show up on those lists, and unfortunately you must not have held it long enough.

    I'm pretty sure it's a full 24hrs, but they may have increased it to 3 days.

    Hopefully someone else on the forums knows?
     
  3. Lazer Kat

    Lazer Kat Well-Known Member

    Sep 29, 2013
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    #23 Lazer Kat, Nov 27, 2013
    Last edited: Nov 27, 2013
    While this technic may serve to increase visibility, I have to tell you about the down side. It also serves to alienate your paying customers. Take a look at the thread for "Space Chicks" for an example.

    I was singing the games praise, and playing it all day. I bought it the minute it released, i gifted it to a friend, and i paid for the coin doubler. I was their ideal customer - actually buying the game two separate times, spending money on In-App Purchases, and just as importantly I was publicly talking about how much I loved it on-line to help others buy it.

    They went FREE one day after I'd spent money and my time on the game.

    I felt betrayed. I haven't played the game sense, and I've now publicly expressed my discontent with their marketing.

    That move basically took me from their ideal paying customer to some guy bashing it on the forums. This wasn't just me. There's others in the thread who did the same.

    Now, your game is in the hot new games category at TA - not at the top, but it was there - that's how I found it.
    This exact scenario is going to happen with you. Some people on this forum will inevitably pay for your game. They may love it. Then it will go free a day, an hour, what, a minute later? What do you think they will do? They'll go to your threads and complain.

    Just a warning against this marketing tactic.
    If you're going to do it, i wouldn't do it in such an extreme 24 on/24 off way.

    Take this for what its worth, but i usually get paid to give this sort of advice. It is my job!
    My $.02.
     
  4. Lazer Kat

    Lazer Kat Well-Known Member

    Sep 29, 2013
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    #24 Lazer Kat, Nov 27, 2013
    Last edited: Nov 27, 2013
    I also want to tell you guys how important rating the game is.
    I started and run one of the most popular iOS Musician community in the world.

    I just had a ratings boost test, based on the rumor that apple's new chart position algorithm takes ratings into consideration - not just sales.

    I had a campaign asking all of the community to go rate an app "audioshare".
    When we started his app was number 72 in the US Music category.
    The next day it was number 34. It peaked around 22, and hasn't went back down past the 40-50s, last I checked.

    His appannie numbers are very telling. The app was higher than it had ever been at its full $2.99 price. The only time it had ever done so well is when it went to $0.99. It did all of this because of one thing - 5-Star ratings.

    My point is - you need to publicly ask your customers to rate your app, and also put a (non annoying/assumptive*) prompt to rate it inside the app.
    * you can not ask your users to rate an app 5-Stars, by Apples policy. My friends app's update was denied by Apple because it asked to "rate the app 5-Stars if you like it". He had to change the verbiage to a simple "rate it if you like it".
     
  5. Bleau

    Bleau Well-Known Member

    Sep 27, 2013
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    One half of MoWOW Studios, an mobile indie game st
    Koblenz, Germany
    Another 2 cents to add to the bag



    Here are my impressions regarding the game:

    • 1. I agree with what Lazer Kat has to say about ratings and review. Not only do they boost ranking but they also reassure a player that other people have TOFTT and they came out alive and satisfied after playing your game.
    • 2. The name is also important. Short and catchy would be cool. But it also ideal if the words in the title are popular or very popular search terms on the AppStore. The best case scenario is when you discover keywords that have high search but low competition.
    • 3. The screenshots to be honest do not attract me. I am sure that the game has more boom, pow, explosions, weapons and particle effects. Do not hold back. Show the best you've got because they are too your selling point. The first screenshot in particular has the spaceships firing but you don't get that till you pay close attention to it.
    • 4. If the game does not bring anything new to the table, especially a well beaten path, you will not convince users to get your game. Why would they download a game similar to other 2-3 already installed on their iTimeWaster. It does not have to be a great unique mechanic. It can be a different take or story.
    • 5.Before setting the app to 0.99 and then setting it to free, make sure you have the ratings in place and make sure the game is at your best. Then leave it paid for 1 week at least. Why that long? The only answer I can honestly give you is "because app discovery services usually mention this period.
    • 6. The characters do not really match the rest of the art, but that did not really bother me :)
    • 7. You do not have a clear tutorial explaining what kills you, what doesn't. The tutorial in social and mobile games usually help with the one week conversion. Usually with a lot of games the tutorial and first level/levels are almost impossible to fail.
    • 8. Love the scratch. Love. The. Scratch. Did I mention that I love the scratch. Love it you hear? :))
    • 9. The sound does not go well with the game. I am sad that earth is destroyed and the music gives me a sort of "Cowboy Bebop with a beer out to shoot some space pirates" vibe.
    • 10. Some of the game items do not go well as a whole theme. The crystals do not look...umh... spacey.
    • 11. The movement is sluggish... for such a game I expected a faster pace. Also the tap to shoot... no :)
    • 12. The Store. I would have expected it to be thrown in my face after each death. Check out how CSR does it. They put up a sexy female or a mechanic and they say: "Hey, you probably would have won if you had a better car." After I die, take me to the shop, let me upgrade so I don't die.
    • 13. I stopped playing because I died too fast and because my weapons are really weak compared to what I have to shoot down.


    I hope you won't throw curses. Just honest feedback. Hope these results will not bring you down. Looking forward to seeing your next game. Maybe even start a thread and ask for feedback early on.

    P.S. I actually did play some more for the scratch :))
     
  6. psj3809

    psj3809 Moderator

    Jan 13, 2011
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    I used to like reading reviews for games but now i simply ignore most of them. Look at all the competitions here for people to download their app, rate it and then get the chance to win $1 or something in a competition. Tons of people do that just to win some money its disgraceful.

    Its a shame as it 'should' be so useful reading peoples reviews on games on the main app store but they're so full of fake reviews etc, disappointing
     
  7. NOEN

    NOEN Well-Known Member

    Jul 31, 2012
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    This game is actually really fun! Lots of polish. My only complaint would be the lack of auto-fire. (Unless that is in the upgrades somewhere, then my mistake). Other than that, it's a really fun shmup endless runner.
     
  8. Bleau

    Bleau Well-Known Member

    Sep 27, 2013
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    One half of MoWOW Studios, an mobile indie game st
    Koblenz, Germany
    #28 Bleau, Nov 27, 2013
    Last edited: Nov 27, 2013
    About fake reviews and no longer reading them

    I still read them sometimes, but yes, I ignore pretty much everything that is under 10 words. However, people do see the star rating. And that still counts a lot.
     
  9. Lazer Kat

    Lazer Kat Well-Known Member

    Sep 29, 2013
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    Honestly, I think your best bet would be to release an update (or it as a different game) that incorporated LOTS MORE of the scratch offs. This is the most popular/most fun feature of the game, by far.
    Make it to where you can buy them in the store. Have various ones with various prices. Have different scratch-offs with different mini-games just like real-life lotto scratchers.
    Break up the runner gamplay as levels, and then give the user a chance to win/pay for a scratch off after each little mini-level
    Create scratch-off IAP packs.

    You have to find a way to stand-out. This would be a great way.

    This would be how I would take this game anyway.
     
  10. Bleau

    Bleau Well-Known Member

    Sep 27, 2013
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    One half of MoWOW Studios, an mobile indie game st
    Koblenz, Germany
    Insta-scratch... I mean scratcha-buy... I mean insta-buy :))
     
  11. abbas_basil

    abbas_basil Active Member

    Nov 24, 2013
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    Technical Co-Founder
    For this we have the option where the user would get 5 free crystals in the game when they share on FB. We cannot force the user to give us a 5 start rating. This is against Apple Developer Policies.
     
  12. abbas_basil

    abbas_basil Active Member

    Nov 24, 2013
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    Technical Co-Founder
    Wow that was some critique review. But I loved reading every bit of it. Thanks everyone. There seems to be a pattern emerging here and we have a clear idea on what the update must be!!
     
  13. abbas_basil

    abbas_basil Active Member

    Nov 24, 2013
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    Technical Co-Founder
    Yes even we were thinking how we were going to battle this issue out. But To be fair we have decided to keep the game paid next time for more than a week and only introduce 48 hour free periods.
     
  14. HansKaosu

    HansKaosu Well-Known Member

    Nov 19, 2013
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    This looks good o_O downloading it right now at work.
     
  15. OnlyJoe

    OnlyJoe Well-Known Member

    Sep 29, 2013
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    Auckland
    This game is really well made, surprised it got such low download numbers, which categories did you list it under? The other issue might be the space theme and lack of a character. It seems that games with a cute or crazy character do get more downloads, I have nothing to back this up, but have read it in a few places.
     
  16. abbas_basil

    abbas_basil Active Member

    Nov 24, 2013
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    Technical Co-Founder
    Update

    I like to share my experience with the price change trick.

    So we made the app paid for 24 Hours and then dropped the price. BOOM!!! we had 178 downloads!! So this trick worked and to date this is the highest number of downloads we have had so far.. As promised we did keep it free for 48 Hours and now have changed it back to paid. There is also a big jump in the rank listing as per app annie.

    So we decided to make another change as well. We have renamed the app and also changed a whole lot of keywords as per some posts suggested here. The app is now paid and will be made free once the new version goes live.

    Will post some numbers here after that.
     
  17. Bleau

    Bleau Well-Known Member

    Sep 27, 2013
    274
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    One half of MoWOW Studios, an mobile indie game st
    Koblenz, Germany
    Not bad results with the going free part - Keep us informed of how the name and keyword change affects the download count :)
     
  18. abbas_basil

    abbas_basil Active Member

    Nov 24, 2013
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    Technical Co-Founder
    Game gone paid.

    Hey guys the app has gone paid. Here are some promo code to check out the game. Please indicate the ones you have used to make it easy for the other to get their codes too.

    https://itunes.apple.com/in/app/space-quest-journey-for-hope/id722772595?mt=8

    Enjoy!!

    76MTX7RPFKFK
    XW9JR6PWKNNX
    T9F3AM9JEXLT
    7J7J6HNJAL6L
    4L6WWTYJ3AP3
    LPW7AEHF4NJ9
    WYMM9KXRYKAR
    NF9HFLRLKWWW
    E77LHFLRWRP3
    TJ4R3KW4R9YJ
    4HAHWEEWXNPT
    H4N734KA9XTT
    PAYL4FLYFA9L
    JKNE4Y7P6R63
    E6RWRNYNFKMX
    33P6ALNR6WJT
    WR96KYMX97AX
    RWEP7FEMKJNN
    E94J6R9MNP6Y
    XME4Y3FATT33
    4YJYLWWALP6J
    YMTJAKF6E7W9
    XMWPRMJFMKJ3
    7KAYYKKP4KY7
    PT4HY6LY6JMR
    NYMEYAT7H96T
    4TWHRKLXMYM4
    MYYFM4MWKW7Y
    6NM6FHXKH73M
    EHMH47JWNTTW
    4XWYMXKJLXRE
    APFAW3RYEJR3
    E3PJF3P96NLY
    6KLJXKJMYJFL
    3W3T4EYN9A6F
    H6RAAARAAL49
    FLLYWKKNXLFK
    THTALNWF3LML
    ANRNM47PAYM3
    4R74RA4AY6WP
    6EXLFX69R6WE
    YLMF4MWKF3JM
    JW769P6WTHYM
    PYF7XE3HRJH7
    AR7JHRT4MJLY
    J7PKAMK97TJ4
    PAWFYPWA9JWA
    L9FHEPJTM6TX
    N9LNAR334LXK
    9H4Y9AKXAH39
     
  19. Lazer Kat

    Lazer Kat Well-Known Member

    Sep 29, 2013
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    Cool.
    Ill tell a few ppl to grab a code.
     
  20. abbas_basil

    abbas_basil Active Member

    Nov 24, 2013
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    Technical Co-Founder
    Ok so here is what we have done as per the suggestions given by everyone.

    1) We have kept the game paid for week and then made it free with a new update that has gone live today.

    2) We have renamed the app to Space Clash Saga from Space Quest - Journey for Hope and completely reworked all the keywords. Hope this gets the ASO right!!

    3) We now have much better store positions during a search and I will release the download numbers in a few days.
     

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