newly launched "app is no longer available"

Discussion in 'Public Game Developers Forum' started by BanzaiTokyo, Jul 5, 2012.

  1. BanzaiTokyo

    BanzaiTokyo Well-Known Member

    Jun 23, 2012
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    It is very disappointing but half of the customers who try to download our game get a message that says that it is no longer available. It is really strange because the other half can buy it just fine.
    Besides apple developer forums show some message from other developers who have the same issue.

    I have tried contacting iTunes and they were not helpful at all and now I have written to itunesconnect support. Hope they can fix it. Otherwise this launch will be a huge and disappointing failure.
     
  2. Blackharon

    Blackharon Well-Known Member

    Mar 15, 2010
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    Game Designer for Ludia
    Canada
  3. BanzaiTokyo

    BanzaiTokyo Well-Known Member

    Jun 23, 2012
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  4. Royce

    Royce Well-Known Member

    Mar 22, 2011
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  5. BanzaiTokyo

    BanzaiTokyo Well-Known Member

    Jun 23, 2012
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    I have problem reports from 3 different countries and in the same countries other people have been able to download the game. So the problem does not seem to be region related.
     

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