Kickstarter policy change: "This isn't a store".

arta · Sep 21, 2012

http://www.kickstarter.com/blog/kickstarter-is-not-a-store

It's hard to know how many people feel like they're shopping at a store when they're backing projects on Kickstarter, but we want to make sure that it's no one. Today we're introducing a number of changes to reinforce that Kickstarter isnt a store its a new way for creators and audiences to work together to make things. Wed like to walk you through these changes now.

Creators must talk about Risks and Challenges

Today we added a new section to the project page called "Risks and Challenges." All project creators are now required to answer the following question when creating their project:

What are the risks and challenges this project faces, and what qualifies you to overcome them?

We added the "Risks and Challenges" section to reinforce that creators' projects are in development. Before backing a project, people can judge both the creator's ability to complete their project as promised and whether they feel the creator is being open and honest about the risks and challenges they face.

The new section will appear below the project description of projects that launch starting today.

New Hardware and Product Design Project Guidelines

The development of new products can be especially complex for creators and seductive to backers. Today were adding additional guidelines for Hardware and Product Design projects.

They are:

Product simulations are prohibited. Projects cannot simulate events to demonstrate what a product might do in the future. Products can only be shown performing actions that theyre able to perform in their current state of development.

Product renderings are prohibited. Product images must be photos of the prototype as it currently exists.

Products should be presented as they are. Over-promising leads to higher expectations for backers. The best rule of thumb: under-promise and over-deliver.

We've also added the following guideline for Hardware and Product Design projects:

Offering multiple quantities of a reward is prohibited. Hardware and Product Design projects can only offer rewards in single quantities or a sensible set (some items only make sense as a pair or as a kit of several items, for instance). The development of new products can be especially complex for creators and offering multiple quantities feels premature, and can imply that products are shrink-wrapped and ready to ship.

These guidelines are effective for all Hardware and Product Design projects that launch starting today.

We hope these updates reinforce that Kickstarter isn't a traditional retail experience and underline the uniqueness of Kickstarter. Thanks for reading, and thanks as always for using Kickstarter.
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Kickstarter policy change: "This isn't a store".

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Kickstarter policy change: "This isn't a store".

arta Well-Known Member

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