We ran into a case of the app review team changing their reason on why they rejected our apps after we were able to show them that they have approved other apps that violated the very conditions that our app was rejected for. The entire process is more than just arbitrary or inconsistent, it's downright lacking integrity. It almost seems like they are "fine-tuning" their reasons to cover up their screw-ups of letting other apps in when they shouldn't have. Do you know who else we can talk to above the app review team's manager? Any suggestions on what else we should do? More info on what happened: http://bit.ly/dAxijL
They've been pulling this crap forever. There's not much you can do about it, they make up the rules as they go along and they don't care if it's fair.
This seems like a classic example of "absolute power corrupts absolutely", and letting a small group of people having so much power without the ability to escalate matter is so bad for the App Store ecosystem. They are also able to do this so freely because they know it's virtually impossible for indie developers like us to get heard, right?
Or a classic example of the app review team interpreting the developer agreement differently than you, and inconsistently. I don't think power has anything to do with it, certainly not absolute power.
.................that's pretty harsh....................................................SCREW THEM!!!!!!!!!!!!!!!!!!!!!
There is really not much in the way of interpreting the agreement. It's designed such a way for them to institute what's appropriate and what's not as they go -- which is fine to an extent but to disregard what they told us initially and continue to let the other apps up on the store even when they clearly have violated the rules they told us initially is more than just inconsistency, it's a lack of integrity. We don't use the word lightly -- if you are on the phone with them, you can clearly see that the rep literally came up with the reasons for rejection on the fly. And the power we refer to here is the utter inability for the indie developers to challenge the authority's decisions, no matter how unjust they may seem.
Yeah it's appalling. They even go as far as to accept app submissions and then reject the updates for reasons that existed in the previous version.
yeah the app aproving process is intresting. i can remember when the pulled http://appshopper.com/games/daisy-maes-alien-buffet for being to sexy or something.. and at the same time there was sexual position app featured. shrugs. anyhow, apple quietly put the app back up after public out cry on the forums and lots of emails.. my guess is the emails did more to solve the issue than any comment made on a forum. chris.
