Universal GT Racing 2: The Real Car Experience - (by Gameloft)

Discussion in 'iPhone and iPad Games' started by Sanuku, Oct 2, 2013.

  1. FRS

    FRS Well-Known Member

    Oct 11, 2011
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    Has anyone received their Multiplayer season award yet? I finished in the Top 100 but haven't gotten the 800 R$ yet? I also had my points reset to 1300 for the new season but there were clearly people in the top 20 that hadn't been reset. Any idea what gives?
     
  2. FRS

    FRS Well-Known Member

    Oct 11, 2011
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    Rear view mirror bugs

    I've noticed in many cars there's a bug with the in-car rear view mirror where the image is reversed horizontally. Cars pass on the opposite side, scenery is flip flopped, etc. This definitely occurs in the Golf 24 and the Mini off the top of my head.
     
  3. Gameloft_Ryan

    Gameloft_Ryan Well-Known Member

    Jul 16, 2013
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    Can you PM me or post a link to some screenshots for this bug? I'd like to pass it along to the team just on the off chance they aren't already aware of the issue. Thanks!
     
  4. Larni

    Larni Well-Known Member

    Apr 18, 2013
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    Hi Ryan, hipe you are well.

    I've just got all 54 stars on the current Platinum series to win the Camaro GT but the car has not appeared in my garage.

    Do I have to wait for the event to end? I can't remembering that happening before but I could very well me mistaken.

    Any thoughts?

    Thanks in advance.
     
  5. Rip73

    Rip73 Well-Known Member

    Nov 18, 2011
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    #485 Rip73, Jan 29, 2014
    Last edited: Jan 29, 2014
    I have mine so waiting for the event ending isn't a factor, it should be there.

    I recall in one event the car didn't show up straight away. I closed it from multitasking and did a hard reset.

    Opened up the game, waited a few seconds for data to transfer and when framerate hit normal speed, went in to platinum event, checked that all three prize tiers said claimed. Two did but the car one didn't so I just did the last two races again.
    When I went back to the main menu, the displayed car was still the one I used for the series. I scrolled over and there was a car, so job done.

    Alternatively, go in to the car garage and see if the car is in there with anything beside it such as a price or the win in platinum tab and then go back to menu, close fully, remove from multitask bar, reboot and then reopen.

    Not sure if any of those will work but its the procedures I would try in the same situation.

    And if all that fails, take a screenshot of the platinum event title menu where it shows the car and the three prizes and your star count. It will show in there that you have all the stars needed and it will have claimed over the individual prizes. If claimed is not over all of them but the star count is 54, send the screenshot into support through the customer care option in the game.
    Even if claimed is over all of them but you've no car, send it in anyway saying the car didn't appear and is still showing as needing to be bought and the price listed.
    They'll sort you out. It won't happen fast, generally a week, so patience will be required.
    I do believe it happened for a few people in a past event but I'm told they did get sorted.

    I recall some occasion that happened before.
    Use the ingame customer support option to send in a report.
    Give them you're final position and username. They'll check the server logs and get back to you and add them on to your username if the logs coincide with your data. Any correlating screenshots would help.
    Again, give it about a week to be sorted because they do have a lot to do.
     
  6. FRS

    FRS Well-Known Member

    Oct 11, 2011
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    Thanks Rip, I'll do that if it doesn't show up.
     
  7. Larni

    Larni Well-Known Member

    Apr 18, 2013
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    Cheers, Rip.

    I redid the last race and it turned up.

    As an aside, you are right about handling being king in the game.
     
  8. Gameloft_Ryan

    Gameloft_Ryan Well-Known Member

    Jul 16, 2013
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    Glad it turned up. Basically any time a reward doesn't show up, I'd suggest trying to restart your device and re-sync to our servers. There's a chance things get stuck in transit, if you will, and starting the process over is a good way to check a second time. If it doesn't work at that point then just log the issue with our support and I can follow up if they don't get back to you :)
     
  9. Rip73

    Rip73 Well-Known Member

    Nov 18, 2011
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    #489 Rip73, Jan 29, 2014
    Last edited: Jan 29, 2014
    Ah, good.
    I had a feeling it was the server not registering one of the race results which I hoped doing what you did would resend the results and unlock the car to your garage.
    Edit. I see myself and Ryan were on the same wavelength on that one. Great minds and all that :).

    And yeah, handling is king. Brakes are my next best after that because upgrading them allows tapping rather than holding brakes and supplements the handling nicely.
    I even managed all this platinum event by just hiring friends for the handling and brakes and occasional pole position, didn't need any others even for the qualies.

    @FRS.
    If it hasn't shown up by now, it probably won't so I'd jump on that now.
    It'd be best to let them know its happening anyway so they can source the cause and if it shows in the meantime, just reply to the email you'll get from a rep letting them know.
    The more info they have on the accounts its happening to, the quicker they can source and erase the problem causing it anyway.

    Also, the steps I gave to larni might help you as well, just change going in to the platinum series that I said for him to going in to multiplayer for yourself and do the hard reset device and restart thing.
    It's also possible the data did not come from the server to you or vice versa and the reboot will force a sync through again the next time you start it.

    Don't know why I didn't think of that for you in the first place, obviously had a brain freeze moment.
    Try it out and good luck with it.
    I'd still be inclined to let support know because as I said when they check individual accounts, it helps to find the commonality that causes the problem in the first place.

    And of course, you are both very welcome. Thanks for the thanks:).
     
  10. Gameloft_Ryan

    Gameloft_Ryan Well-Known Member

    Jul 16, 2013
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    Lol, yup.
     
  11. Gameloft_Ryan

    Gameloft_Ryan Well-Known Member

    Jul 16, 2013
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    BTW, if anyone else has experienced the rearview mirror issue where the track is flipped 180 degrees from what it should be, please post below. Just make sure you include what cars you noticed the issue on.

    I'll be sending in a list of cars that are affected by this on Monday and so far I only have one: Golf 24. I would love to cover all of my bases and make sure I include every car with the issue in this email so let me know! Cheers :)
     
  12. Redman5006

    Redman5006 Well-Known Member

    Nov 14, 2013
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    I haven't seen this but I have noticed the Chevy Code does not have the cockpit view. Sorry if this has been addressed. It is the only car I have come across with this problem. I always use cockpit and have had no frame rate issues. Also, I haven't been able to access the last few platinum series. I get the pop up and click it only to get 'stay tuned'. I have contacted support and haven't really got any answers. Thanks
     
  13. GPS

    GPS Well-Known Member

    Dec 13, 2009
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    I am getting the same issue with the platinum series, I had the pop appear the last few days, then actually got to enter it this morning, but was charged coins for being late, and now I am getting the stay tuned window with no event available.. Annoying
     

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  14. Gameloft_Ryan

    Gameloft_Ryan Well-Known Member

    Jul 16, 2013
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    I'll have to check and see what's going on with the Platinum Series events. I'm not sure why you're getting that message when trying to access them.

    Thanks also for the heads up on the Chevy Code lacking a cockpit mode. I'll pass that along.
     
  15. GPS

    GPS Well-Known Member

    Dec 13, 2009
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    #495 GPS, Feb 4, 2014
    Last edited: Feb 4, 2014
    Ryan, could you also check as to why I am not getting awarded stars in the knockout event on the oval.. I have tried it twice, used a sh#% load of credits on the boosts etc, and I finished 2nd, no stars awarded, then 3rd still no star! I am one star off 28 for the second prize.. (I have used up as much $ as what I will win back now) NOT HAPPY!!
     
  16. Rip73

    Rip73 Well-Known Member

    Nov 18, 2011
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    I could be wrong on this but I don't think the knockout events award any stars for second or third.
    The overtake ones do along with any other but not the knockout ones for whatever way they are set up.

    If you're having a problem with an event, close down the app fully, remove from multitask bar and then reopen and try again.
    I had a lot of difficulty with the last overtake event yesterday but after doing that a few times, the AI seemed to tone down a bit and got it in the end.
    Of course I might have been lucky as well but it did seem to work.

    Another thing I found is that generally I will apply 4 upgrades on any car I'm using in the platinum events. The first one in each category then one more on braking and handling and then one more again on braking and handling if I feels its needed.
    Generally the first four does me but in the case of the overtake event in this series, I needed the other four for some reason because I just couldn't get it together.
    On rare occasions, for qualifiers generally, I'll apply the speed and acceleration boosts.

    I'm not sure why you needed so many dollar boosts this time around because for the most part I found this one particularly easy, even the qualification ones, but either way the handling and braking boosts are definitely the most effective and I time it so that my high level friends are available to hire for each of the tougher events for specifically handling and braking because that's where you'll always catch the AI anyway, they corner badly.
    Always use a minimum over level 30 friend for those boosts (me for handling:), I handle very well at level 50 something).

    Also, if you've applied a lot of boosts and it becomes clear you're not going to win, just pause and restart. The boosts will still be applied and it'll give you a chance to consider it a qualifier lap.

    I'd also recommend not applying boosts at all the first time you run a race in the platinum. This hopefully will save you the most because once you run it, it becomes easier to judge of you need the speed related boosts or how many you need of them. You won't always need to apply all three levels related to acceleration and top speed.
    And then when you've seen the speed of the other cars in each race, apply boosts to your best judgement (and it becomes easy to judge after a few tries) and use the max level friends for the others.

    Some of that will help but if you're having a particular problem with an event or race, let me know and I'll see if I can figure what I did.
    For that knockout event, I used over 50 level friends for handling, brakes (and pole position if I'm remembering right), followed the race line at the beginning and cut into the first corner sharply on the inside of the racing line, as I came out I was being overtaken so i tipped him into the wall and it was smooth sailing after that.
    Once I was fully around that corner, it was more or less over but if one got close I would just position my car directly in front of him. Not legal by formula one standards but hey, winning is winning.
     
  17. FRS

    FRS Well-Known Member

    Oct 11, 2011
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    #497 FRS, Feb 4, 2014
    Last edited: Feb 4, 2014
    The final overtake stage on this Platinum event is complete B.S. 10 seconds starting as far back as you are is not cool.. I've upgraded acceleration and top speed to stage 4, handling to stage3, have high level friends (50+) for handling/braking and bought full boosts for acceleration and speed with R$, and with all that can't even get close to overtake the first car before the first corner (driving without assists). So the event is over in 10 seconds. Sooo frustrating given it's the last event. I honestly don't know how anyone passed it?
     
  18. Rip73

    Rip73 Well-Known Member

    Nov 18, 2011
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    I found it very difficult and one of the rare occasions where I had to use all available boosts.
    I didn't upgrade to the same level as yourself though stage 3 on acceleration, handling and braking while stage 1 on top speed.

    What also helped, as I said above, was closing down the app fully and restarting. It changed the opponents and eventually I got it. Once I was past the first one, the rest were easy to take on any bend.
    Also, I knew pretty quickly before the bend whether I'd make it or not so I went through a lot of restarts.

    Also, when I come out of the first bend, the very start of the race, I move over to the left of the track, equal to about a car width over from the racing line.
    As the racing line starts to curve for the first racing bend, I move to the right of the racing line, about half a car width and then barely skim by the wall on the bend.
    That's the best I can come up with. Managed it with that but it was extremely difficult and for a while there I didn't hold out much hope.

    Might help, might not, but I did manage it in the end after about four tries, two with full boosts. And sorry if that sounds a bit braggy or whatnot, it's not meant to but that was much more tries and effort than I was used to.
    An extra 5 seconds there would make it a lot better for most people I think.
     
  19. GPS

    GPS Well-Known Member

    Dec 13, 2009
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    Thaks RIP, finally got my star, not worrying about winning the car, just needed one more star to get the 350$. I have just come back to this after re downloading last week.. I'm enjoying it more this time than when it first came out. However I still find the balance o difficulty in some events strange, like the last Platinum overtake and pretty much all the qualifying races. I'll keep on playing a while this time and see how it goes... I would love to see more tracks added as I feel there really isn't a lot at present. Overall though very much enjoying again.
    Thanks
     
  20. Gameloft_Ryan

    Gameloft_Ryan Well-Known Member

    Jul 16, 2013
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    I just wanted to post and let people know who have been having issues with the Platinum Series events and getting the "Stay Tuned' message that this is something the Devs are fixing and they said it'll be resolved with the next update coming out. They also said they'd let me know if I need to get any extra information/logs from players, but as of right now they are chugging away at fixing it.

    Other than that, someone brought the fact that the Chevy Code doesn't have a cockpit view to my attention earlier and I've got an answer for that. Looks like some things still need to be approved for the interior so that's why it hasn't been included in the game.
     

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