Yes. This only occurs if you've got 6 glyph spells when you get confused. Basically, we added a thing that reduces your maximum spell length whilst you're confused. That, coupled with the currently selected glyphs bar we added at the bottom cause a problem. It has been fixed in the next update which is currently going through submission with Apple.
It's an interesting idea, but I think to do it properly would require a prohibitive amount of work - mainly to do with rebalancing the monsters and upgrade systems. In theory, picking up the Patron Pack is converting the process to Premium anyway. Sure, there's still the premium currency, but the Patron Pack ramps up the amount of gems that we throw at you which should mean that you never need to buy any. Well, so long as you stock up on items in the town ahead of time rather than shipping them in whilst you're on a quest.
In this case, why don't you just "bake" whatever it is in the Patron Pack directly into the game without an IAP and then release it as a separate game without spending any more development time to rebalance the rest of the game? The sole purpose, of course, is to target the segment of gamers who simply cannot get pass the IAP hurdle. I have been a fan of this series since the first game. Sad if the game can't be salvaged in any way and the series dies out with this game because of an unexpected launch mishap. Just a thought...
So obviously with the spate of updates it means that the ratings and reviews get zeroed out each time. If you're enjoying the game, how's about leaving us a glowing endorsement? But only if you're enjoying the game, obviously! If you're not enjoying the game then why not tell us what's grinding your gears on here?
What version are you playing? The newest update fixes the save game wipe. As long as you've logged in with Facebook, you should be able to pull your old save back down from the cloud.
Well that's... upsetting. I was sure we'd fixed the wipe. I AM sure we've fixed the wipe. Ah well. Thanks very much for giving it a try anyway - we can only apologise for this monumentally frustrating turn of events.