Universal Galaxy Mix - Planet Watermelon (by Seele Games)

Discussion in 'iPhone and iPad Games' started by Ferulci, Feb 1, 2024.

  1. sebgo

    sebgo Well-Known Member

    I don't get ads because I can't even launch the game. Tried uninstalling and reinstalling to no avail.

    ༼⁠;⁠´⁠༎ຶ⁠ ⁠۝ ⁠༎ຶ⁠༽

    I hope they sort it out and make it so that early users still get the ads-free experience. If they don't work on it... well, it's a shame.

    Hope they read this, since at least one of their representatives was slightly active on this thread. I also posted about my issue on Xwitter a few days ago and so far all I've gotten is radio silence.

    @Ferulci
     
    elcrazy likes this.
  2. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    Could you update your version and let me know if it still happens? We're investigating the issue.
     
  3. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    Hello! The issue you had was due to a bug.
    The game is now free-to-play for new users, but for those who purchased the game earlier:
    - The game stay free and without ads forever.
    - All the skins should be available from the beginning.
    Please update the app and if you don't get the behavior I mentioned above, I'll investigate into that bug.
     
  4. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    Sorry for the delay. Like I said, the transition to F2P doesn't impact players who purchased the app previously. All past, current and future content will be available without ads and in-app.
    I'm investigating the bug you are experiencing. Thank you for your patience.
     
    sebgo likes this.
  5. sebgo

    sebgo Well-Known Member

    Still happens. I actually sent a report earlier today through Seele Games "contact us" section, before checking TA forums.

    I'm using an iPhone 8, iOS 16.7.10.

    Thanks for replying.
     
    Ferulci likes this.
  6. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    Thank you! We'll have a look at it and solve it asap.
     

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