Universal Galaxy Mix - Planet Watermelon (by Seele Games)

Discussion in 'iPhone and iPad Games' started by Ferulci, Feb 1, 2024.

  1. sebgo

    sebgo Well-Known Member

    I don't get ads because I can't even launch the game. Tried uninstalling and reinstalling to no avail.

    ༼⁠;⁠´⁠༎ຶ⁠ ⁠۝ ⁠༎ຶ⁠༽

    I hope they sort it out and make it so that early users still get the ads-free experience. If they don't work on it... well, it's a shame.

    Hope they read this, since at least one of their representatives was slightly active on this thread. I also posted about my issue on Xwitter a few days ago and so far all I've gotten is radio silence.

    @Ferulci
     
    elcrazy likes this.
  2. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    Could you update your version and let me know if it still happens? We're investigating the issue.
     
  3. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    Hello! The issue you had was due to a bug.
    The game is now free-to-play for new users, but for those who purchased the game earlier:
    - The game stay free and without ads forever.
    - All the skins should be available from the beginning.
    Please update the app and if you don't get the behavior I mentioned above, I'll investigate into that bug.
     
  4. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    Sorry for the delay. Like I said, the transition to F2P doesn't impact players who purchased the app previously. All past, current and future content will be available without ads and in-app.
    I'm investigating the bug you are experiencing. Thank you for your patience.
     
    sebgo likes this.
  5. sebgo

    sebgo Well-Known Member

    Still happens. I actually sent a report earlier today through Seele Games "contact us" section, before checking TA forums.

    I'm using an iPhone 8, iOS 16.7.10.

    Thanks for replying.
     
    Ferulci likes this.
  6. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    Thank you! We'll have a look at it and solve it asap.
     
  7. Ferulci

    Ferulci Well-Known Member

    Nov 6, 2015
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    We've released a new update that should correct the crashing issue! Let me know if you guys still have bugs :)
     
  8. sebgo

    sebgo Well-Known Member

    Still crashes for me. I've tried it with Airplane Mode ON, with and without Wi-Fi, deleted iCloud data, logged out of GameCenter, offloaded and reinstalled, deleted and reinstalled. Still have the same issue. My guess is it's related to how XCode builds apps for newer devices when developers include features not available for older models.

    I created a thread on TouchArcade's Discord server. It'd be great if you join!
     

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