Universal Football Heroes: Pro Edition (by Run Games)

Discussion in 'iPhone and iPad Games' started by MMarzola, Nov 27, 2014.

  1. MMarzola

    MMarzola Well-Known Member

    Sep 7, 2012
    802
    0
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    Game Developer
    Los Angeles
    Yeah, I can see your point here. I will add this to my list and take a look at improving it.
     
  2. FootballHeroesLover

    FootballHeroesLover Well-Known Member

    Nov 29, 2014
    112
    0
    0
    Football Heroes Player
    Football Heroes Downtown
    Yikes

    Ok, there is a problem that is really frustrating.
    Everyone on this forum, please read this and reply if you are having the same problem.
    ** I timed the number of seconds for the problems down below**

    Everything, except for the actual gameplay, is taking a frustratingly long time now.
    The shop takes 15 seconds to load, and buying a pack takes 30 seconds to process.
    Pressing "My team" takes 15 seconds to load, and pressing each player takes 10 seconds to process, making subbing in players and adding contracts a real annoying pain.
    Pressing "Bench" in the my team section takes 20 seconds to load, and when pressing a player in the "Bench" section, the game crashes.


    Before, it was not smooth, but now it is progressively taking a longer and longer times for things to process..
    Why is this happening? And is this happening to only me?

    Thanks guys!
    -#1 football heroes fan
     
  3. MMarzola

    MMarzola Well-Known Member

    Sep 7, 2012
    802
    0
    0
    Game Developer
    Los Angeles
    I have not seen this issue personally.

    Couple of Questions:

    - What device are you using? (iPhone 6+, iPad 2, iPod Touch 5th Gen)
    - How many players do you have on your bench?
     
  4. MMarzola

    MMarzola Well-Known Member

    Sep 7, 2012
    802
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    Game Developer
    Los Angeles
    Hey everybody - let's post our starting lineups!

    Here is an example. Would love to see what players you guys are using.
     

    Attached Files:

  5. FootballHeroesLover

    FootballHeroesLover Well-Known Member

    Nov 29, 2014
    112
    0
    0
    Football Heroes Player
    Football Heroes Downtown
    #105 FootballHeroesLover, Nov 30, 2014
    Last edited: Nov 30, 2014
    Ipad mini first generation.


    I have ALOT of players on my bench, I've bought many packs and I have not sold any players yet.
    So more players on bench= slower load time?? But the game crashes when I press on a bench player so I cannot sell it.
     
  6. FootballHeroesLover

    FootballHeroesLover Well-Known Member

    Nov 29, 2014
    112
    0
    0
    Football Heroes Player
    Football Heroes Downtown
    Continued

    How about the issue of a slow "Shop" and un-smooth purchases of packs?

    Do you also not have this problem?
     
  7. MMarzola

    MMarzola Well-Known Member

    Sep 7, 2012
    802
    0
    0
    Game Developer
    Los Angeles
    The un-smooth opening of decks is a known issue. There are over 9000 cards in the game and it can take a while. The shop however, should not be slow.
     
  8. FootballHeroesLover

    FootballHeroesLover Well-Known Member

    Nov 29, 2014
    112
    0
    0
    Football Heroes Player
    Football Heroes Downtown
    Ok, I see.
    But it seems things are getting slower and slower every time I log on.

    Is it because I have too many players on my bench, or because more people are playing the game causing traffic on the server?

    So sorry I have so may questions, I really appreciate your time :)
     
  9. FootballHeroesLover

    FootballHeroesLover Well-Known Member

    Nov 29, 2014
    112
    0
    0
    Football Heroes Player
    Football Heroes Downtown
    And to clarify, when I say slow "Shop" I mean when I press on the "Shop" button, it takes a long time for the things inside the shop to appear.
     
  10. MMarzola

    MMarzola Well-Known Member

    Sep 7, 2012
    802
    0
    0
    Game Developer
    Los Angeles
    I think the slowdown you are experiencing slowdown is due to the number of players on your bench.

    I recommend killing all your other apps that you have running in the background including Football Heroes: Pro Edition, then relaunch Football Heroes: Pro Edition. You should be able to enter your Bench and would recommend start deleting as many Bench players as possible. This should improve the performance in the store and elsewhere.
     
  11. FootballHeroesLover

    FootballHeroesLover Well-Known Member

    Nov 29, 2014
    112
    0
    0
    Football Heroes Player
    Football Heroes Downtown
    I've tried, but when I click on a player on the bench, the game crashes. :(
     
  12. MMarzola

    MMarzola Well-Known Member

    Sep 7, 2012
    802
    0
    0
    Game Developer
    Los Angeles
    DOH!

    Sorry about this, please send an email to: [email protected]

    We will get this fixed for you.

    Please include your GameCenter name and a description of your issue.

    Thanks
     
  13. FootballHeroesLover

    FootballHeroesLover Well-Known Member

    Nov 29, 2014
    112
    0
    0
    Football Heroes Player
    Football Heroes Downtown
    Ok, sounds good.
    What information will you be able to see when I email my GameCenter name? Will you be able to directly go into my game, see my team, and do something such as try to delete bench players?
    Thanks :)
     
  14. davegobe

    davegobe Well-Known Member

    Apr 2, 2009
    112
    1
    18
    Chemist
    Cleveland, OH
    #114 davegobe, Nov 30, 2014
    Last edited: Dec 1, 2014
    Here's my starting lineup for the Harrisburg Welders (aka Pittsburgh Steelers). I got my R. Berger from the Steel City Zappers.
     

    Attached Files:

  15. MMarzola

    MMarzola Well-Known Member

    Sep 7, 2012
    802
    0
    0
    Game Developer
    Los Angeles
    Yep, we will be able to see everything about your team :)

    We will most likely clone your account and try and recreate the bug so we can debug it. Once we see what's going on, we will see what options we have.

    Thanks for your patience and I apologize for the inconvenience
     
  16. FootballHeroesLover

    FootballHeroesLover Well-Known Member

    Nov 29, 2014
    112
    0
    0
    Football Heroes Player
    Football Heroes Downtown
    Fixed it!! Had to backup my ipad mini to my laptop, and upgrade it to the latest ios.
    To other users who may be having the same problem:
    I also did a hard restart, which also may be the reason the game is now functioning perfectly fine.

    Thanks MMarzola anyways! :)
     
  17. MMarzola

    MMarzola Well-Known Member

    Sep 7, 2012
    802
    0
    0
    Game Developer
    Los Angeles
    Nice!

    Which version of him did you get Bronze, Silver or Gold?
     
  18. davegobe

    davegobe Well-Known Member

    Apr 2, 2009
    112
    1
    18
    Chemist
    Cleveland, OH
    Just bronze.
     
  19. davegobe

    davegobe Well-Known Member

    Apr 2, 2009
    112
    1
    18
    Chemist
    Cleveland, OH
    Got my first gold player from an advance player pack.
     

    Attached Files:

  20. tak437

    tak437 Well-Known Member

    Feb 5, 2009
    153
    0
    0
    MMarzola, would you be able to check my team on the server and see if something is wrong? I still can't get the draft to switch guys.
     

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