Comments via app broken?

Discussion in 'Site Feedback and News' started by houseofg, Nov 7, 2015.

  1. houseofg

    houseofg Well-Known Member
    Patreon Bronze

    Oct 1, 2013
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    So, is it just me or can you no longer post or even see article comments in the iOS app?. Sad day indeed if so, since the app apparently can never be updated. I access the site via app 99.9% of the time and this would all but break the experience.
     
  2. scottsoapbox

    scottsoapbox Well-Known Member
    Patreon Bronze

    TA App No Longer Showing Comments

    I'm getting a forum error when I try to view comments on the TA app. iPhone 6 & Air both on iOS 9.1.
     
  3. Aurizen

    Aurizen Well-Known Member

    Feb 6, 2013
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    Why can't the app be ever updated? I wonder the same. It's long overdue for a update. Where are the devs?
     
  4. Anonomation

    Anonomation 👮 Spam Police 🚓


    The TA app would be rejected since it violates some rules that Apple placed after the app was already on the AppStore. Otherwise, it would have been updated a while ago. This app will continue to be here until some iOS update breaks it or something, otherwise, you'll have to make lemonade with lemons
     
  5. Aurizen

    Aurizen Well-Known Member

    Feb 6, 2013
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    aw man that sucks this app is phenomenal! What does it violate?
     
  6. houseofg

    houseofg Well-Known Member
    Patreon Bronze

    Oct 1, 2013
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    #6 houseofg, Nov 7, 2015
    Last edited: Nov 7, 2015
    Some sort of App Store replacement BS. The irony is off the charts. The percentage of game purchases that occur BECAUSE of TA must be statistically significant. Apple absolutely should take TA up on their own damn Patreon level!
     
  7. Aurizen

    Aurizen Well-Known Member

    Feb 6, 2013
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    I completely agree!
     
  8. RHess00

    RHess00 Well-Known Member
    Patreon Bronze

    Apr 28, 2012
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    Yeah not sure what's going on but it's just the comments on articles posted on November 6. Everything before that still loads ok. I really like the app but I've been using the website once in a while just to get used to it. I think it's just a matter of time before the app is not an option.
     
  9. nini

    nini Well-Known Member

    Oct 11, 2012
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    It must be something on TA's side, I thought maybe it was a Disqus tweak but isn't as I'm still able to post to earlier articles. Probably easily resolved, like a code change that didn't account for app users.

    I don't mind if the comments vanish, the main draw is the articles after all but it's annoying not being able to read.
     
  10. houseofg

    houseofg Well-Known Member
    Patreon Bronze

    Oct 1, 2013
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    Good observation about it being limited to Friday (though I think I previously went back to Thursday posts and was seeing the same issue at times). Looks like it's happening again today.
     
  11. cofunguy

    cofunguy Well-Known Member

    Sep 24, 2012
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    Well I got 2 PMs today and both dated November 1, not the 9th. So something is being squirrelly!!

    Also still not seeing any comments on news articles. News articles says there are X comments but none being shown.
     
  12. Eli

    Eli ᕕ┌◕ᗜ◕┐ᕗ
    Staff Member Patreon Silver Patreon Gold

    I reported it to our developers, but, it's probably better to just get used to the mobile web view on toucharcade.com - Remember you can always add a bookmark to your homescreen which works pretty similarly to the app.
     
  13. nini

    nini Well-Known Member

    Oct 11, 2012
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    They might do though, have some faith Eli! They probably should consider it, comments seem to be far lower than usual since app users can't see nor post right now.
     
  14. Eli

    Eli ᕕ┌◕ᗜ◕┐ᕗ
    Staff Member Patreon Silver Patreon Gold

    Curiously, quality of the comments have gone up as people can't just rapid fire junk via mobile anymore.
     
  15. cofunguy

    cofunguy Well-Known Member

    Sep 24, 2012
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    Well I have been unable to post comments since mid July. Never got an answer as to why since I was on vacation for 1 month prior. So can I get an answer?
     
  16. Anonomation

    Anonomation 👮 Spam Police 🚓

  17. nini

    nini Well-Known Member

    Oct 11, 2012
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    They could, just it's a pain so at least there's that bonus.
     
  18. Anova

    Anova Well-Known Member
    Patreon Bronze

    Nov 14, 2012
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    I think I'll stick with th app while it exists, you all did a fantastic job building a platform that is perfect for tracking and reading TA news. The site doesn't compare, e.g. Being able to "dig down" through links then go back to the surface level is great, as is unread stories being tagged. It really sucks you got screwed by Apple on this.

    Hopefully you can at least bring comment viewing back, if not writing. Sure, there was lots of junk, but it was nice wading through the interesting opinions. It feels a little sterile without them.
     
  19. sarfa

    sarfa Well-Known Member

    Mar 18, 2014
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    The current problem with comments just started last Friday or Saturday. Apple did not release any updates in the last few days, so I can't figure out why this problem should suddenly appear? Did TA do anything or make any adjustments in something late last week that could have caused this?
     
  20. Ragn4rok 74

    Ragn4rok 74 Well-Known Member

    Oct 9, 2014
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    I was wondering if it was just me. I don't have a PC sadly so the app is what I always use. It's really odd because I can see and post in some new game threads but things like the "tonight's games" post I can't read or post anything.
    I love this app so much. It's just way more convenient than safari.
     

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