"can't log into disqus" on Touch Arcade app

Discussion in 'Site Feedback and News' started by jesse_dylan, Sep 24, 2014.

  1. jesse_dylan

    jesse_dylan Well-Known Member

    Jun 4, 2014
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    What's this mean and how can I fix it?
     
  2. HansKaosu

    HansKaosu Well-Known Member

    Nov 19, 2013
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    When you comment on articles using the app it makes a disqus account for you

    then you go to your main disqus account on disqus.com and merge the 2 accounts
     
  3. cloudpuff

    cloudpuff Well-Known Member

    Sep 12, 2013
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    lazy layabout
    uk
    Are you on ios 8? There's a couple of people on a thread who have same prob since updating to ios8
     
  4. jesse_dylan

    jesse_dylan Well-Known Member

    Jun 4, 2014
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    Yeah, I'm on iOS 8. :( I was already logged in with my TA account, and I did go and merge all my accounts after reading the above (thanks!). Now I'm not getting the can't log in error but instead I'm getting error code 18 and "There was an error posting your comment."

    Alas. Guess it is just iOS 8 growing pains. I'll try to find that other thread for camaraderie at least.
     
  5. KusanagiShiro

    KusanagiShiro Active Member

    Apr 24, 2012
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    Student
    San Rafael, CA, USA
    Please update the app
     
  6. JCman7

    JCman7 Well-Known Member

    Jul 6, 2009
    2,548
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    Mechanical Engineering
    NY
    I can't login either and I have the latest app update
     
  7. mutts

    mutts Active Member

    Jun 28, 2013
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    Same here seems the disqus api for the app is invalid.
    The first time I got the error it guided me to the app page on disqus.
    Not sure how to fix it.
     
  8. chubbypillow

    chubbypillow Well-Known Member

    Jan 17, 2012
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    NY
    I have the same issue. I already merged the thing. Going to wait 24 hrs to see if it will work then!
     
  9. jesse_dylan

    jesse_dylan Well-Known Member

    Jun 4, 2014
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    It won't. :) I've been trying for a week.
     
  10. Eli

    Eli ᕕ┌◕ᗜ◕┐ᕗ
    Staff Member Patreon Silver Patreon Gold

    I ~believe~ this might be fixed. Can you guys give it a try?
     
  11. jesse_dylan

    jesse_dylan Well-Known Member

    Jun 4, 2014
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    Worked from iPad mini retina running iOS 8.0.2! I will try later from my iPhone 6 running the same to see if it works. Yay!! Really fun to be able to comment again.
     
  12. dancj

    dancj Well-Known Member

    Jan 25, 2011
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    18
    Now when I try to log in I get:

    invalid_accesstoken, Invalid Access Token
     
  13. jesse_dylan

    jesse_dylan Well-Known Member

    Jun 4, 2014
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    Seems to be working 100% for me, for whatever that's worth. Guess I am lucky!! I now even get e-mail notifications when someone replies to me.
     
  14. dancj

    dancj Well-Known Member

    Jan 25, 2011
    967
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    18
    Actually my iPad is fine now.

    On my iPhone I had the above message, I fixed it by reinstalling. I still can't post thought as the "Post" button is greyed out. Also, I have "Enter your comment" written across the page I'm typing my comment in and if I type more than two lines then my text gets hidden behind that text.
     
  15. dancj

    dancj Well-Known Member

    Jan 25, 2011
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    Turns out it is fine on the iPhone app if I use the default keyboard. It's only when I use Swiftkey that I get the issue I described above.
     

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