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Hey guys, We put out a new server update last night. A few of you were getting an issue with Research causing you to lose connection. That...
I am referring to their rank in the Research Lab, not the hero power ranks. Apologizes if I wasn't clear on that.
Your unit's research level also affects the wait time. What rank are your bikes?
We did indeed get this feedback about tanks, and I've brought this concern, along with other feedback, to the designers. From there, they will...
I see. We'll have to take a look to see why this is happening.
What were you doing when this happened?
Not yet, but we do know how much people want this feature. We can't guarantee something like this for the next update, but we are taking...
I've noticed a few people seemingly confused about the login bonuses. I'd like to clarify: At the 1st of each month, the login bonus calendar...
If you pm me with the name and, if you have it, account ID of the old account, we'll see if we can get it unblocked.
Apologies for that! We have to manually approve all posts, and unfortunately we've been swamped with messages in various places, so we haven't...
We are aware of this happening to people, and it's high on our priorities currently. Glad to hear you're enjoying the game!
We are working on getting proper compensation out to everyone who bought the pass and had to miss out on days. We are holding off on sending the...
I'm sorry about that loss of gems. We're planning overall compensation, but we'll also take specific rectification of issues if you speak to us...
Hey guys, I know a few of you had the issue where your League number is reset to 1, and your heroes are missing, but your trophy count is the...
Gamecenter is what is used for saving and restoring of accounts. What's the status of your account right now? Are you at League 1 with your heroes...
We'll definitely be putting something out on our Facebook page (https://www.facebook.com/Fieldrunners/) before the end of the day. And believe me,...
We are aware of the issue where people's resources are fluctuating randomly, and that is absolutely a top priority for us, in addition to the...
We are working as hard as we can to make sure this problem no longer happens. We are trying to get a fix out for the Research lab issue as...
We are definitely reading, and we are very aware of the issue. It's related to the larger server issues, and is part of what we are working on....
There will absolutely be compensation. Once everything is running smoothly, we'll be discussing it in more detail. This trophy issue is a...
